Who we do it for
Challenge:
Kingfisher group is Europe's leading home improvement retailer. They reward their 75,000 current and retired staff with a 20% B&Q discount card. They wanted an easy way to get these ordered and distributed each month.
dmb Response:
Staff database system built and online access enabled Kingfisher's HR department and their operating companies to easily update new starter and leaver information. Bi-monthly extract and production of card welcome packs for distribution to head office, stores and home addresses. Customer services, stock control and full management reporting.
Impact:
Easy, efficient process in place to control the staff discount card scheme. dmbgroup have streamlined the whole process, making it easier to use and reducing production costs.